Questions About Placing & Tracking Your Orders

Have questions about an order you placed on our store? Find helpful answers to questions about order processing, order tracking, changing orders, or cancelling orders.

What is processing time?

Processing time refers to the time it takes to process your order from the time the order downloads into our system to the time your order ships.

What is the processing time on my order?

In general, expedited orders can take 1-2 full business days to ship. Standard orders can take up to an additional 3 business days.

How can I change my order or add to it?

We understand that sometimes you change your mind or that you might have forgotten to add a few things to your order. We are more than happy to help you adjust your order as needed. If your order is still in the early stages of processing, you can call...

How can I track my order?

BandSawBladesDirect.com will send an email confirmation for your order which will contain your order number. Once your order ships, we will send you another email containing your tracking number. You can also log into your account to check your order...

How can I cancel my order?

Need to cancel? Please call (888) 527-5548 within 48 hours of placing your order.

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